Do you want to be a leader in a well-established brand with over 70 years of history providing New Mexico’s favorite quick-service meals? Join Blake’s LOTABURGER, famous for the original Green Chile Cheeseburger. This is a great opportunity to build your leadership skills, advance your career, and share the rich flavors of our authentic New Mexico cuisine.
Position Summary:
The Assistant Manager’s (AM) role is to assist the General Manager in the oversight of all operations of the restaurant including, but not limited to, ensuring customer satisfaction while maintaining profitability through diligent monitoring and controlling of food/beverage costs and labor costs. The AM is also responsible for protecting the current sales volume and working to aggressively increase future sales volume. Ultimately, it is the duty of the AM to assist in running an efficient restaurant operation, rendering fast customer service in a friendly manner in a clean and sanitary atmosphere. The AM reports to the General Manager.
Essential Functions:
- Know and embody the Mission, Vision and Core Values of Blake’s Lotaburger – KIND, TEAM, PASSION, PROCESS
- Ensure proper preparation of each menu item using correct company process, every time. Never walk past a mistake
- Possess exceptional leadership skills in order to motivate management staff and crew members to perform all job duties with the customer in mind
- Possess expert knowledge of both Blake’s Lotaburger General Employee Policies & Procedures, as well as Book 1 Policies and Procedures
- Ensure that all crew members comply with all Blake’s Lotaburger Policies & Procedures and with the direct involvement of the General Manager enforce all Blake’s Lotaburger’s Policies & Procedures through appropriate discipline
- Ensure that the kitchen is in compliance with all applicable food safety laws at all times
- Ensure that the store safe is always secure unless in immediate use and that cash deposits are secured according to Blake’s Lotaburger cash handling policies per Book 1
- Document all deposits per Book 1 cash handling policies and assuring that other designated managers are doing the same. Report any deposit discrepancies to your General Manager immediately
- Assist the General Manager with inventory of the product in your store at the required intervals and ordering in quantities that correspond with your store’s needs
- Learn to create work schedules for all crew members on a weekly basis, ensuring the store is fully staffed and employees are assigned shifts within their availability, while honoring your employees’ requests for time off as long as you are able to appropriately staff your store. Assistant Managers are responsible for scheduling when GM is out
- Ensure the store operates in compliance with all applicable laws, including but not limited to: food safety, premises safety, equal employment opportunity, and workers’ compensation reporting.
- Educate and train your employees to comply with the above laws and regulations, encouraging compliance and proper and timely reporting of any issues or concerns.
- Assist in recruiting new crew members to allow for flexible scheduling; accept new applications, assist GM in scheduling and conducting interviews, and hiring qualified and motivated crew members who will be passionate about Blake’s Lotaburger’s food and fanatical about the process.
- Assist with training and development of all crew members to allow for proper succession planning of future shift and assistant managers; provide feedback on performance with all crew members
- Work closely with GM to maintain compliance with sales, food, and labor targets.
- Other duties assigned including stocking shelves, receiving delivery trucks, and housekeeping.
